Return & Refund Policy - Matrix Furniture

Thank you for choosing Matrix Furniture, your destination for quality and affordable home furnishings. Our dedication to customer satisfaction is at the core of our operations, and we aim to make your shopping experience seamless and enjoyable.

Understanding Our Refund and Return Policy

We must be notified within 7 days of delivery of any damages etc. We will also need photos of the damaged item and its boxing. We do not accept change of mind returns. The refund of your product we will calculate after shipping costs are deducted.

Please send all requests through to orders@matrixfurniture.com.au 

Have Questions?

If you have any questions or need further clarification regarding our return/refund policy or any other inquiries, please don’t hesitate to contact us at orders@matrixfurniture.com.au. Your satisfaction and trust in Matrix Furniture are invaluable to us.

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Note: Matrix Furniture reserves the right to amend the terms of the return/refund policy without prior notice.